| Description |
We are searching for a 1st Shift Operations Supervisor, Cell Phone Test & Repair to add to our growing team. Responsibilities for this role will include but are not limited to:
ESSENTIAL DUTIES
- Responsibility for all daily, weekly, and monthly production activities within test and repair department
- Meet and exceed all established KPI's and SLA's as dictated by the company and the customer
- Lead and motivate team members to meet or exceed production expectation on daily basis
- Identify leaders among team members and develop associates for growth opportunities utilizing the Succession Planning Program
- Managing employee issues, concerns, and productivity
- Recognize employee performance; provide an environment promoting involvement and a method of tracking results
- Establishing a pattern of continuous improvement and working within accepted quality guidelines to achieve goals
- Assist in managing department workforce, reinforce company policy and procedure, and establish and maintain healthy working relationships across the organization
- Work in a fast paced environment handling multiple tasks with complex deadlines
- Facilitate effective Problem Solving & Root Cause Analysis as needed
- Verify and approve employee time/payroll information and authorize overtime
- Contribute to the companies overall strategies and goals
- Show initiative and make suggestions for improving processes
- Communicate with customers, vendors, and employees
- Initiate team building exercises to promote growth and company improvement
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| Requirements |
To be successful in the role of 1st Shift Operations Supervisor, Cell Phone Test & Repair, your qualifications will include
EDUCATION and/pr EXPERIENCE
- Strong Supervisory Experience - 3 years managing a team of 20 or more
- Bachelor's degree in electronics or related field preferred
- Prior experience working in an electronics wireless repair and refurbishment environment
- Familiar with ISO 9001:2000 requirements
- Prior start-up experience preferred
- Prior experience working in a continuous process improvement, fast paced, high volume environment
- Intermediate to advanced skills in Excel, Word, and Outlook
- Communicate and plan with peers and managers
- English fluency required (written & oral)
- Must be able to motivate employees
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| Contact Information |
| ATCLE is an Equal Opportunity Employer that offers a competitive compensataion and benefit package including medical, dental, vision, life and 401(k) with company match. Relocation expenses and/or sponsorship are not available. |